Community Health Council

COMMUNITY HEALTH COUNCILS ARE independent statutory organisations that represent the interests of the patient and the Public in the National Health Service. They are the independent NHS 'watchdog' in Wales concerned with all aspects of NHS care and treatment.

Your local Community Health Council consists of voluntary members who work to ensure that the patient needs and views are taken into consideration in the planning and delivery of local NHS services.

What do they do?

- They seek the views of patients and the public on local services and use that information to inform their work with the NHS. They are the link between those that plan and deliver the service and those that use the service.

- They inspect NHS premises and make recommendations for improvement where necessary.

- They scrutinise the NHS and work with service planners and providers to improve the patient experience of services.

How can they help?

- They provide information for patients and the public about local NHS services.

-They can support patients in their dealings with the NHS.

- They provides a free and independent advocacy service that offers confidential support, advice and guidance for those wishing to make a complaint about the NHS.

How can you help them?

By telling them about your experience of the NHS: they want to hear your views on the services in your area.

Contact the CHC in your area:

ANEURIN BEVAN

Call: 01633 838516

abchc@abchc.org.uk

www.communityhealthcouncils.org.uk

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